Peoplesay.htm part 2

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Jan;

 

Just received sofa.  It's beautiful and very well made.

 

I ordered the model SL114 sofa from you guys a few months ago, the sofa is incredible!  i love it and so does everybody that has seen it. now, i really like to know if you guys  can make me a special order ottoman.

 

The furniture just Arrived. The Set looks great.

We received the sofa set today, it looks  INCREDIBLE.  It is beautiful, and so well built...a bit firm,  but VERY well built.   I have to say, the furniture was packed better than any piece I have ever seen,  and I don't think it could have possibly been packed better

 

RECEIVED MY FURNITURE!! YEAAA!
I must say I was having my doubts -- what with scams all over the internet -- but after my above post, Jan did call me. Still, there was no receipt or paper trail or ETA and I was feeling paranoid. I think they're addressing this part of their business. Otherwise, I am absolutely thrilled with the furniture. I received it exactly 8 weeks after ordering it. The set looks exactly as pictured, and the quality is superb! As a Financial Strategist, I was very curious to see firsthand how the Chinese manufacturing would look. You know, China is purportedly 'stealing' the US's manufacturing jobs.) I've got to be honest: if this is what China is capable of, we're getting our asses kicked. Not only was the furniture top quality for half the price --but the telltale sign for me was even in the way it was packed! Fanatical detail was paid to the wrapping of each piece. I was amazed; my delivery guys were cursing! (Every little leg, edge, and corner was intricately wrapped in foam...twice!) I will gladly recommend Shangrila to others.

 

I have written to several of you latest customers, and they all have  responded with very nice  things to say about your company and the quality of the sofas you sell. This pleases me, since I really like the looks of several of the sofas on your website, and my husband and I are seriously considering purchasing one from you.

 

We are quite pleased with the sofa set we purchased from your company.  The leather is very good quality. 

 It arrived on schedule, without damage. Thank you

Kie and Dennis M

 
My furniture finally arrived Friday and they are beautiful. Thank you!
I do love my sofa set and tell everyone where I got it from.
 
You guys can use me as a reference to your customers anytime, I'm very 
happy with my sofas and ott. thanks again.
I loved the design and the color of the sofa
How are you doing? I have just recently bought an SL108 from your company
and I love it. I love it so much I would like to see if you can make some
custom chairs for my dining room
Hi you are a jewel. Believe me I am gonna make sure everyone I know check 
you out on the internet. I love decorating and would love to represent 
your products. I am ultra contemporary. You do some very good designs.
I am very grateful to know you and your company.
James
I received my sofa and its just as I ordered; it looks great.  The whole
process went smoothly which I greatly appreciate.  I have recommended your
company to others.
Thanks again,
Kelly Monroe

Jeremy, Wow! I am SO excited; the furniture is
beautiful!  Working with you has been such a pleasure;
thank you for everything.  Sincerely, Jackie--SL 126
 

 

We received our furniture today and we love it!!! Thanks so much for the great service. I have left you very positive feedback on ebay. Please note that the NAL driver was very courteous and helpful. Thank you again.Jerry and Benita Griffin

Jan and Diana, We have received all pieces of furniture that we ordered. They are very nice and we're very happy. Thank you very much Jan, We received the chairs and ottoman yesterday afternoon. They are wonderful!!!! and have exceeded my expectations. I am sure the couch was equally wonderful too. It is beyond me how the moving company could have damaged the couch. I have never seen such good and thorough packaging that you all use. The packers for the furniture are artists themselves!!!. I recv my chairs and WE LOVE THEM!

 Well worth the wait.  Thank you all very much especially kind hearted Jan.  You all provide great service

Kacy,
I picked up everything 11/1/03 and everything is  fine.  We really enjoy the furniture and its craftsmanship.

 I received my couches. They are incredible. 

WORTH THE WAIT,  THANK YOU   THANK YOU 
THANK YOU   THANK YOU
THANK YOU   THANK YOU 
THANK YOU   THANK YOU
Peter

 

Although we got a little anxious with the long time it took to get the sofa, we are extremely happy with the quality of the sofas. In fact, one of my cousins who saw the sofa is almost ready to place an order with you guys!!! Great quality product... The only drawback (which I am sure you are working to sort out) is the shipping time. I'll be glad to be a reference for you for any new customers. Regards, Srinath.

 

Dear Shangrila China,
I just got the furniture last evening- it's great! Thank you so much for your persistence in service even though the order had a slight mix-up. Very happy. Many thanks,
Laura L.

 

Hello Jan, How are you doing? We received the sofa set yesterday and I put the legs on last night. The set looks very good. Thanks for being patient with us and understanding our frustrations. I apologize if I had caused you much anguish.
I finally received the sofa last week and I find that your people have made an excellent job of design and making. The leather is fine, well sewed and of the right color. Overall we are quite pleased with the quality and price of the product.

 

Thank-you for the excellent customer service.  The yellow leather sectional is beautiful!!.   SL133 Grace R.

 

Kacy

I received my furniture today - it is absolutely beautiful!!! Thank you so much!!!!!!Christy

 

Thank-you. I will be bragging about how absolutely wonderful your company has been and how amazingly beautiful my couch is!!

 

Have unpacked single seater and footstool - really  glad as chair looks beautiful 


 
I have researched prices, and talked to satisfied customers, and I am sold!  

 

Jeremy, you are the man!!! Thanks .. it means so much to have you let me know how things are proceeding ... a leap of faith is tough enough but you guys are great ...

Thanks... Karl.

The couch, love set and chair all arrived! They are fabulous!  I am very pleased with the look and quality of the furniture. It was worth the wait! I plan on owning and enjoying this furniture for a very long time.  I have told many people about Shangri-La Furnishings and several of them are planning future purchases. It's been a pleasure doing business with you.

WOW! Great stuff!! Yes, it takes a long time to get it, but it is SO worth it!

Our sofas arrived today! So far we've unpacked the black sofa Model SL 114. It looks great. I purchased a leather sofa, loveseat, chair and ottoman sets from. First, I just received it last week and want to tell you how satisfied we are! Your furniture is beautiful and the quality is EXCELLENT!!!!  

Well, James, I promised that I'd let you know when I unwrapped the furniture.........I love it enough to warrant a 2am email!  It's so beautiful, and well constructed.  Thanks so very much for your wonderful service.........hopefully, I will be able to order again in the future. Angela

  I see products of my dreams on your website and  auction. James,

 Just wanted to say thank you for all your help and we love our new sofa set! (Red SL 104 w/SL 126 legs). I imagine you will get some new customers from this, my sister is an interior designer and will probably be ordering some for her own home and possibly clients. Thanks again for the fantastic job and customer service with our many questions.  Matt Sackett/Jennifer Gilmour

Finally received my chairs after 7 weeks. Was worth the wait nice quality and craftsmanship. Would do business with again.

UNBELIEVABLE PRODUCT! HAVE TOLD EVERYONE HOW GREAT!! THANK YOU!!!!!!!!!!!!!!!!!!

Jan; In my humble opinion this has to be one of the most elegant sofas sets that I have seen yet. Well worth the wait

 

Oh, good. Thanks a lot. You are incredible guy. Hope you are living happy life

I received the furniture for 2 weeks now and i love  it Just wanted to let you know that I received the furniture last week and was very pleased with it. I will definitely recommend you to someone else. Thanks for all your help with my selection. Sherry M. Virginia Beach, VA (SL132)  

Thanks so much you are the greatest!!!!  

We love the sectional and more importantly the wife is happy so that means i'm happy! You provide a great service. . if anyone needs a referral or anything please direct them to me. Mike,  <Michael.Shokouhi@NASD.com>  

Jan: Thank you, for all your efforts .. .got home last night and saw the sectional which is gorgeous and huge! Thanks for a great product! Mike(SL133) James, My Model SL 111 sofa set arrived and it looks great. Thank you.


I am now interesting in two benches.
I went to your Santa Ana store to see some sample pieces (SL121 sofa set). The quality of your furniture is very good.  Wow certainly worth the wait. Great set. Thank u!!!! We received the furniture last week... it looks fantastic!!! Thanx so much to everyone who participated in the auction! Hola Jan, 

Wow!!!  What a visually pleasing productI've got the coolest sofas on the block!!!   Many thanx,  Lui 

We picked up the cushions from Alex. They were a perfect fit and, more importantly, they are perfectly comfortable! Thank you so much for doing everything you said you would do. This is truly rare in today's business world, and very much appreciated!! Have a great day. Chris Nesbitt

XXXELLENT FURNITURE! XTREMELY NICE AND RESPONSIVE!! A+++++SOFY SA WSPANIALE DZIEKUJEMY ZA WSPANIALY SERVICE NA PEWNO ODEZWIEMY SIE WKROTCE PONIEWAZ POSZUKUJEMY SKORZANEGO NAROZNIKA DZIEKUJE PAWEL W IMIENIU RODZICOW 

We love the furniture, it looks great (SL111)wow, it looks wonderful!!! if i ever have to get another couch, you guys are definitely the only people on the list!!! i am recommending you to everyone!! 

beautiful, worth the wait, could never get a better deal

We got the furniture and I cannot tell you how much we like it. We keep getting compliments from friends for quality and ... deal. You should make the price higher because the quality is first-class

We very much enjoy the furniture. We have had several people come by and look and they will be ordering also.
Again thanks for your professionalism and great to do business with you.


The black set was absolutely lovely

HI JAN , I JUST GOT THE FURNITURE AND I LOVE IT 

I've just got my sofa. It's so beautiful. You guys did a really good job.
I received my furniture today. It's been a long wait, but it was worth it! The leather is absolutely beautiful! Everything looks great and fits in well at my new place

 Wow certainly worth the wait. Great set. Thank u!!!!

======================================================= Dear Sir I can assure you that this company is top quality. The merchandise is excellent and fully worthy of your serious interest. The owner is a personal friend who I have great faith in and can assure you that he is completely honest and I am certain that you will be justified in placing your trust in him and in the merchandise. The time frame of eight weeks is comparable to special order in the US from any top flight seller of custom made furniture. I hope you are satisfied with my response and can assure you that you will be pleased.  Harold J Schuster  secondtoughest@hotmail.com wrote: To member: schuster825 From member: pearlsguy I was thinking of buying furniture from the Shangri La Chinese Leather furniture. I was just writing to get your opinion of the quality of their work and how long it took to ship. I want to be sure they are a legit company before I give them my money. ;) Any feedback you have would be a great help. Thank you, Dave 

========================================================

Jan: I am VERY happy to read your reaction... THANK YOU VERY MUCH!!!!!!!!! I appreciate your readiness to refund my money, and since you are showing such honesty and I like your products, and I would like to have this furniture in my house. So, I feel renewed confidence in you; and I would like to see what we can do, so I get the items I wanted. Armelle

i loved the design and the color of the sofa.

You guys can use me as a reference to your customers anytime, I'm very
happy with my sofas and ott. thanks again. Ten weeks was a long time but
worth it
jdms13silvia@aol.com , after placing not too good feedback on ebay (jan)

Thanks for your perfect supports

 

Hi, Ian! I got the items! The set is wonderful! Thanks Sofa was shipped to us last week.  It is beautiful!! You are a gem!
Thanks
Carme

 

Lots of luck in your future endeavors with this business.  It looks like you will be a huge success!  I had some friends over last night, to help set up the room and the entertainment center.  They could not stop complimenting us on the furniture!  They are looking to buy a house soon, so I'm sure they will be interested in shopping with you once they get to that stage.  Now, if I can only get the whole house set up and clean, then I can really start showing it off!

I got my stuff it looks great. I am very pleased with how you guys
handled everything sorry I have not gotten back with you sooner I was in China.
I would really like some more stuff I need a dining room table and some
chairs and a TV stand please let me know

  I must tell you, my husband & I are thrilled with the quality of the set! The leather is beautiful, and the quality of the the furniture is evident throughout the pieces. I'm glad we have a big room, the furniture fills it out perfectly! The set is so comfortable too! It looks like such a high quality set, something that is made more for looks. Sitting and laying on it, it certainly tells a different story! We could not be happier, especially since we essentially purchased it sight unseen. So many times on Ebay, you have to worry about people who thrive on misrepresenting products, knowing full well that by the time it comes to your home, you won't have much choice in the matter. Absolutely not the case with your company! Even the coffee table I ordered from you looks great! I didn't realize that the end tables were not a perfect match, but they are very nice too.  Hopefully soon I will have my whole house cleaned and ready for show. I have lots of friends just starting out in life too, so I'm sure you'll be getting more than a few references from me, once they see this fantastic set! Thanks again, for all your great customer service and quick communication. Take care, Diana :

I am  satisfied with your products  Ian, we like the furniture very much sl103 

Your quality furniture gets me going.  I still have some old furniture 
in my family room and would like to replace it with your quality furniture.

you are a great person to work with. I? happy it  will all work out. I've  got several families who have already come by to  look at the furniture and  they all are interested in ordering from you.

Jan, we get so many compliments on our couch, and I believe I already
have two new customers for you, who will be needing sofas in the near
future.  It is wonderful to buy from someone who does everything he says he is
going to do, who responds quickly and professionally, and who makes such a
quality product.  We're so glad we found you!! (You can use this in your ads,
if you'd like.) (SL 109)
Thanks again,
Chris Nesbitt
chrisnesbitt@myrealbox.com
Excellent customer service. Always answer emails instantly. Thanks Ian. Alex delivered the four pieces of furniture to me.  I am happy with
the finished product (SL103)
 My sofa set arrived today and is stunningly beautiful furniture was great quality at a great price-good communication-Thank You!!great quality ,nice people, A++++++++++++ (SL108)

We finally received our furniture this afternoon... The furniture is beautiful, (SL112)

Excellent Quality Furniture...thank you (SL113) Hi, I received the furniture today, it looks pretty good. (SF102) thanks so much - you have provided such superb service and I really appreciate it...
best, Nicola 

Wow great stuff. Furniture delivered this morning.  Looks great, thank you.The sofa set is lovely i love it all my friends are  asking how to get your sofas I will be referring some people.

What can I say "You are the BEST!"

Excellent Quality Furniture...thank youHi there!  I received the sofa set in good condition.  I am very pleased with it.  The workmanship is impeccable.  I got emails from 2 of your potential clients and I emailed them back saying that I am pleased with the set.  I hope you get orders from them too.

Good Luck! Thank you  Tristan T.

I love your company

Received them last night. They look great. Thank you very much. Well worth the wait

Thanks! Thanks! Thanks!!!!! I knew it!!! I knew it's going to be soooooooooooooo beautiful, I have a good taste!!!!! Lol, thanks soooo much! (model SL113 red/black)

 

Yes I got the sofa's ON TIME!!!  Thank u Thank U Thank u...

I love the sofa... is well built and looks great..

thanks, you guys are fantastic!!!  I will be ordering more of these from time to time and look forward to doing business with you often

Hey Jan,
The couch was delivered last night.  It looks perfect.  It was
definitely worth the wait for it.  Thanks soooo much

Jan, The furniture arrived today.  It's FANTASTIC !! Even the shipper wanted
your web address and I gave it to him.  I want to thank you for everything
and it was sure worth the waiting period.  Thanks again. (Model SL110)
Ed

I received my furniture the other day. They are is very nice.....

 

Great furniture and a very good price! (Model SL111)

 

VERY good product...WELL worth the wait...Thanks Jan ( Model SL 101) (Sorry, delay still happen. I'm perfectionist and can't act again my nature and sometimes have to delay shipping of whole container because 1-2 sofas are not what I think should be. We are training production people to build your sofa best as possible and this take extra time. Our production cost are higher than similar  product sold on local  market, because we are using best available  material and sometimes we have to wait for delivery, it is not a product from the shelf. Additional to using best and more costly material, we are paying our people much better than local factories, because I require quality, not volume and our workmanship is much better than competitors. Compare design, selections, prices, quality of work.  We are working to cut total delivery time to 4-5 weeks. We deliver now by 2 men white gloves free 30 minutes home installations. Thanks for purchase. - Jan 

 

 Dziekuje bardzo za nice sofy do biura ,  przyjechaly wczoraj , ja akurat nie bylam w pracy
 wczoraj wiec je dzisiaj dopiero zobaczylam i odrazu  pisze podziekowania :-)  DZIEKUJE JESZCZE RAZ I POZDRAWIAM !   anka

 

I found your website on ebay and "I'm gonna tell ya, I got to furnish
my home with your furniture.  I love all the furniture, and even better I love
the prices.

 

ordered, paid, waited, waited more, got it....LOVE IT....well worth the wait!!!!

 

Thank you for your wonderful business. You have  been fabulous keeping in contact. A+ for you all.

hi jan, thank you soo much it arrived today


  Your company is great to work with.


 
Thanks Jan! I am so happy I can order exactly what I  want.

THANK YOU! THANK YOU VERY MUCH!!! YOU ARE THE BEST SELLER I HAVE EVER HAD IN MY LIFE!!!

 

WOW! you're impressiveWe love it, thank you. The only problem was in the ottoman, which for some reason came in an open box and one of its legs is broken off. I guess that is not a big problem, considering how good of deal this was.

 
 

The leg itself is just fine, Its just not attached. That is why I say it is not a big deal.

You guys are great. You should be hearing soon from my friend, Sarah  She wants to buy a sleeper sofa. So I recommended you guys. All the best to you. Nice doing business with you and thank youI received my couches yesterday.  I love the design and how they look Excellent service very impressed thanks Jan I just wanted to say thanks again!  I am looking forward to my new white leather sofa.  

Thanks Jan.  (We truly do love the furniture)  

You guys are good!!!  

I think your furniture is the most reasonably priced furniture on the market and you could make a killing if only people knew about you


Hi, 

got my furniture last week and it is just like the picture,  I am very happy with it thanks for making this large purchase great.  Everybody at work said I was crazy buying furniture over ebay  but it turned out great thank you very much.
 Jackie

utterly wonderful amazing website!

I just found your furniture yesterday on ebay. Soooo beautiful that I can not decide which one to get. But I will not buy from anyone else. Your prices are better than anyone around here.  I am afraid that if I don't pick one now that it will be gone. Will you have the same sofas for a while or do you discontinue sometimes? 

 I AM HAPPY WITH QUALITY AND SERVICE

Jan,
Even though I had to wait some weeks for my furniture, It was worth 
waiting.  I'm very satisfied with what I received and that my order was 
well taken care of.  All my friends are talking about it...what a great 
furniture for an unbeatable price!!! 
You are extremely good in what you do.  It's great working with you 
guys and will keep buying from you and recommend people to you.  The main 
important thing is having the customers demands met and you guys do 
that exceptionally well...Good Job!!! 
You can use me for references if needed since all my interactions with 
you were very positive.
My compliments and well deserved kudos!!!
Ray M...Aurora, Colorado.
i just returned from Florida -- the furniture looks wonderful -- it 
fits perfectly --
Hello! You have wonderful items featured on your website
The furniture is terrific.  I am very pleased with it.  I would recommend
 anyone to buy from you.  In fact, at least 4 or 5 people who have seen 
the sofa set have gone to your website to check out sofas for themselves!  
Jan,
     Wanted to drop a line and let you know that we love the 
furniture. 
Thanks for allowing us to pay via payment plan or else we could not 
have afforded to purchase.  Good luck in all future business propositions.
                       Sincerely, Dr. C*

Hello, I received my furniture 6/05/03. I really love it.

 
Two words:
Cooool stuff.
BTW...GREAT FURNITURE!
i have emailed a few of your customers, and they are all very pleased 
  with your furniture, so i am going to buy from you.
Very nice leather set, thank you.
I REALLY DO APPRECIATE ALL YOUR EFFORT & HARDWORK. TAKE CARE.
Greetings,     I recently purchased a set of furniture from you and love it. We are interested in ordering larger quantities from you. We are looking at ordering a full container.
 Thank you very much you are a very honest and professional business person.
Hi Jan and staff,

I would like to thankyou soooo much for the wonderful furniture.  When
I received my furniture I was more than satisfied.  It was what I 
wanted and the quality was excellent.  My items were packed very well and 
there wasn't a scape or scratch on it at all.  I am sooooo very happy and I
assure you that when I decide to purchase more furniture you will
definitely get my business.  I have even went as far as to tell people
that are looking for furniture to check your site out.  It was
definitely well worth the wait.  I am sooo in love with your furniture. 
(PS.. I received my furniture on 05/13/03
One happy customer,
Sonya Hamlin
I think your company is filling a great niche.  The furniture business
is a very inefficient.  The styles are very similar and the prices are
very different. I'm glad someone is stepping up to fill this void.
People want a look, they would love for it to say B&B Italia (probably
the hippest out there) but would love to have the same piece with your
name (or Zhida or whoever your factory in china is) at a lesser cost...
..Based on what I currently know, your products and styles looks appealing.

I am really impressed with the furniture and my mother likes it also.The couches came today, and we are very pleased with the quality an
color and workmanship.  It was worth the wait!
If you need references, you can use us!
Thanks again,
"Jen Cherkasov" <breathejen@hotmail.com>I received all of the furniture today!  It's beautiful, thank you very
much.   I am very pleased, and in the future I am sure that I will order from you again.  It is a great product, and thanks again Jan!
I have tried to leave very positive feedback on ebay, but since I
didn't *actually* buy it from there, it will not let me.  I apologize...I would
have loved to have left you great feedback.
I love the furniture and you have been excellent at returning my
emails, making me feel comfortable in sending that much money for a product
coming from so far away.
I am very happy you have a new shipping deal in LA, you have been wonderful to work with.  As I said, any future furniture that I purchase will most certainly be from
you.  Thanks again Jan, and take care.
Rex
I received my furniture today and it is great  I love the furniture and it looks wonderful. We are very pleased and the furniture
was worth the wait. Thank you so much we are truly pleased.  Thank you again.
Delivery went AOK...attaching pic of our room...everything went smoothly, thanks so much for all your help.. and the ottoman...everything is wonderful...Michelle THANK YOU, I HAVE BEEN VERY SATISFIED.  PLEASE SEND
 ME A CATALOG WITH OTTOMAN FOR ANYONE THAT COMMENTS
 ON MY FURNITURE (EVERYONE DOES ) THANK YOU.  I FEEL
 SATISFIED.  GOOD LUCK WITH YOUR BUSINESS VENTURES,
 YOU WILL BE VERY SUCCESSFUL.  E-MAIL ME WHEN YOU
 MAKE YOUR FIRST MILLION.  I WORK IN LOGISTICS,
 MAYBE I'LL NEED A JOB. GOOD LUCK
                                                               SEANJust received replacement part to-day, arrived all OK. We love your furniture. It was a shame the damage that occurred in transit, as I am sure this would have been a
very good transaction. Thank you once again.
Dave and Sylvia  FROM JAN -  April 2003 -We are using now other very experienced furniture white glove delivery company, delivery by 2 people with 30 minutes free installations ( no curb delivery, HOME INSTALLATION INCLUDED), no damages, no shipping damages are accepted now, each shipment is insured for $4000.00 plus
I received all of the furniture today!  It's beautiful, thank you very
much... everything came perfect. I am very pleased and in the future I am sure that I will order from you again....it's a great product.  April 10, 2003
The sofa arrived today safe and sound! It's very nice quality. The wife likes it and that's all that matters. We will be sure to pass your name along to any of our friends that may be looking for furniture.

THANK YOU VERY MUCH.
PLS SEND ME CATALOG SO I CAN REFER A LOT OF CUSTOMERS TO YOU

I HAVE RECEIVED MANY COMPLIMENTS ON IT, AND MAY HAVE A FEW CUSTOMERS FOR YOU.  I WILL FORWARD YOU THERE E-MAIL ADDRESSES WHEN I GET HOME. 

Jan,
  I received my furniture yesterday and it is great.  Thanks.  Please feel free to use me as a reference. 
David Carroll
david_e_carroll@yahoo.com  March 6, 2003   I have received the furniture. Thank you for the great communication and the product. Phil , March 4, 2003, Secaucus, NJ

I am very impressed that each sofa is made on order.  Its sounds like you have quite an organization there.

I LOVE IT...will be leaving positive feedback for you.
 I will also recommend you to anyone I know looking
for furniture.  THANKS SO MUCH!!! J
ennifer
  i love your furniture!!! i have very modern taste
and everything on your site i like!!!

I am very happy with the furniture. I would have liked the seats to be a little deeper, but I don't think it'll be a problem.
I have already recommended you to some friends.
We don't live in a perfect world and the delay in shipping and the
color problem are small problems that will soon be forgotten. Overall, I am
happy with my purchasing experience with you and I am glad we were able to
conduct business. I would buy from you again.
I was a little nervous about buying a sofa sight unseen on the
Internet, but I think as soon as I get use to looking at white, everything will be
okay. 
  I love them. Thank you so much there any way I could purchase another set from you in a different color for the same price?   March 2, 2003
very pleased with the furniture, well worth the wait. 
will be purchasing more, a+
Jan!  You're great...I appreciate it.  Please send the pics I do love the furniture! I do plan on buying more, Excellent transaction. Highly recommend!!!!!! Jan is the best!   Your selection of styles and colors is top of the line, with
prices that can't be found anywhere.
 
My chair was just delivered today and I absolutely love it.   The chair is everything that you advertised.  Thank you.
Thank you again.  I am really delighted.  If I could figure out how to send praise feedback Now I have no excuse not to sit at my desk for hours.  Thank you again.  Will definitely refer you to colleagues. M.G.
    I just wanted to thank you for the wonderful chair. It's one
of the nicest chairs I've ever seen! Very comfortable and
beautiful to look at. I've left a feedback for you on ebay.
Thank you for everything! I hope we can do business again in the
future. Happy ebaying!
you have the most unique selection!!
The sofa set has had a day to sit and warm in the house and it feels so 
nice when you sit on it.  I weigh 112 kg and I am very well supported 
when I sit on either of the three pieces.  I am really impressed.
The chair I ordered from you arrived. The color of the chair is excellent, and the quality of the leather is outstanding.... .The packaging was excellent..

I LOVE LOVE LOVE MY FURNITURE
 thanks so much !!!!!!!
 the color is so perfect i can't explain it.
Excellent, helpful, and reliable seller. I love the chair. Thank you.One of the nicest Executive Chairs I've ever seen! Worth the wait! Thanks! A++++ I bought the Ivory leather and hardwood trim couches from you and they arrived last week after about 10 weeks (I am sure the holidays accounted for the minor delay).  I just wanted to tell you that the wait was well worth it and they are beautiful.  I wanted to thank you for selling me such a quality product at a great price.  Thank you very much!
Feel free to use me as a reference.
Sincerely, Troy Green
Green4443@aol.com, January 17, 2003 Note after receiving sofa:

The sofas look to be very well constructed and definitely a great bargain for the price. 

your workmanship ...seem to be IMPECCABLE!!!    just saw and squealed out loud like a kid in a candy store!

Good news the furniture arrived today. We truly like the style, color, furniture was indeed as described.....  I love your couch and chairs..

Want to let you know we absolutely love the recliner. I had no idea that it was also a swivel chair!  Thanks Jan it was worth the wait!  deb

 I do thank you very much for your sincere transaction. I hope to count on you in future. THANKS. Hi, Jan!  Sofa and chairs arrived!  They are beautiful, and VERY
comfortable! We have already referred others to your site....
quality and craftsmanship of your work appears to be far and above anything else I've seen either online or in showrooms. The furniture is so beautiful that it even exceeded my expectation but I need your help to make it whole....

Thank you for your fine and personal service. We wish you the best in your 
business.     Lucinda and Douglas L.

Great couches-thank you very much!...am very impressed with your Ebay feedback, and you customer service attitudevery nice & understanding !!!!! Thank you so much !! GREAT STYLISH ITEMSdotarly wczoraj, cale i zdrowe, sa bardzo fajne, zona jest zachwycona, a to  najwazniejsze.
 Dzieki raz jeszcze.Richard, LA  love your sofa! Hello Jan ,Furniture arrived yesterday We are very happy ...we are going to purchase more stuff from you in the future , ai just wanted to say thanks and sorry for being a pain in the butt at times, Thanx again
Mark                 Jan 08, 2003
The furniture is beautiful!  GREAT JOB,  I hope that you are
going to continue selling on ebay we would like to oick up a couple
of recliner chairs and one of your beautiful coffee tables In a month
or so,  Thanx again Jan for all of your efforts and for being a #1
ebayer
great furniture, good communication during delivery delay from dock strike! Got it yesterday.  Love it.  just as advertised.  Thank you, thank you,
thank you!
Margaret. Jan 7, 2003
Ebays BEST , High quality furniture, very honest seller, Well worth the waiteAAAAfter I emailed you we were looking around at all of your other designs and colors.  What a great selection and your designs are fabulous!!  Thank you so much!! You have BEAUTIFUL things
your furniture is gorgeous! I I love the sofa sets.
I will take 2-3 more sets....
What do you have in the warehouse in SF?  I will take any nice ones.
Sung, January 1, 2003

Super Ebayer. Will go extra mile to see that you are satisfied.
Highly recommend. Worked well with me A+, ran into annoying west 
coast Port strike, not his fault

After I emailed you we were looking around at all of your other designs and colors.  What a great selection and your designs are fabulous!!  Thank you so much!! You have BEAUTIFUL things Hello,
    Thank you for the update. I'm looking forward to setting in
the chair for the first time. I appreciate your great service.
....
I love your sofas!

Just to confirm receipt of the sofa set. The Viking/FedEx service was very good, and the sofas of course are wonderful! Thanks again for all your help and on-going communication during the shipping process! Regards - Bettina Dec 16, 2002

I received the couches today and they are absolutely perfect. I am very pleased. It has been great doing business with you. I will make sure to pass your name/info unto my friends and family. Thanks again. Nicole

I want the sofa to be 84 inches wide and the
loveseat to be 64 inches wide. Let me know all the details and payment. Nicole

Your ideas are just what we are looking for !!  We are really looking for a Leather sectional - unique- not too "poofy" or a nice set (sofa, chair, loveseat) in the rich brown colors or possibly blue. We like the fact they are under 2,000 and very unique, 

 
Are you to good to be true? We live in Houston, Texas and would love to get some ideas from you for the above listed.  VERY SERIOUS, please email back and thank you !!  Megan C.  Wed, 23 Oct 2002
Dear Jan,
     I am so thrilled to purchase this awesome set.  I am sending
$1000.00 today via paypal and will send $615.00 every month for three months
also by paypal until this is paid in full. That will cover the total
and the shipping.  Have a great weekend, Dr. C*
My wife and I found quite a few leather sofa sets we liked on your website, it is hard to find unique leather pieces here in Tennessee.  How would we go about getting a custom order started.  Thanks, Ian M.

....Fantastic! looks like we have a deal Jan....

Jan- I cant wait to see your entire furniture line... 
I love your items you have up for auction very unique! 
Are you interested in exporting to Europe ?
Gerhard H.. American Warehouse Corp. Germany

Hi Jan,
I don't have anything to loose.  Payment is on its way thru paypal.
Sharon

The quality of your furniture seems to be very high, good work!  I hope you put Ashley and Ethan Allen out of business! Thank you, Elizabeth O'...

Jan - just wanted to let u know that I have finally received my
furniture... I am very satisfied the set is beautiful.. better
that what I thought. I hope all goes well with your furniture
business. If you get any bedroom sets in let me know ( I need a
new one soon). 
 I came across your company on Ebay this morning and must admit you have the most unusual and interesting leather furniture collection I've seen in my lifetime. Michael Tinsley

  I have been looking at your furniture for about 2 hours now, it is best furniture I have seen anywhere.  MavHello, you have so many beautiful leather sofa sets that I am have a difficult time deciding which one to get Margo S.I love your furniture.  I recently purchased a home and I am eager to purchase several of your pieces.  I plan to make my purchases next month.  So in the mean time, please do not end your membership with EBay before I buy something.  Smile
 Jan, Thank you for your prompt reply.  I read much of your "feed back" on Ebay and sensed that you quickly develop a rapport with your customers.  I look foreword to seeing what information and prices will be offered. I look foreword to doing business with you.

Hi I was interested in this set but want to know do you have it in Hunt Green? and If so I just wanted the Loveseat and sofa, how much will that cost ? I can't afford the whole thing and it is very beautiful set I'm a single mother who need new furniture BAD and this set I just fell in love with. Thank You Michelle D.

I am interested in this set. I would like to have the ottoman also. I have looked and looked and keep coming back to this one. I am in So.Cal. 92243 Debi G. 

LEATHER SOFA IN PURPLE. WHAT WOULD SHIPPING BE TO 53725 MADISON 
WISCONSIN. WE MUST HAVE THIS SET!!
This is a great source for beautifully made Chinese
products both old & new. The communication was great
and what arrived was exactly what I saw before
bidding. I am looking forward to more from Jan &
company. We even survived the Port workers strike with
out a bit of uncomfortable feelings. Feel free to
contact me for a reference (phillyfreedom1@yahoo.com).
Thanks again to Jan!!
Jim Heffernen 
October 2002